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Downtown Crossing
Gap Factory Store
Address

411 Washington Street
Boston, MA 02108

Get Directions
|
(617) 348-9312
  • Available for In-Store Shopping and In-Store Pickup
Store Hours
Mon 10:00am - 8:00pm
Tue 10:00am - 8:00pm
Wed 10:00am - 8:00pm
Thu 10:00am - 8:00pm
Fri 10:00am - 8:00pm
Sat 10:00am - 8:00pm
Sun 11:00am - 7:00pm
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Shop Women's, Men's, Babies, and Kids Clothing | Gap Near Me at 411 Washington Street, Boston

Need a go-to clothing store in Boston for your favorite jeans, weekend looks or closet staples? Visit Gap at 411 Washington Street, Boston, MA for everyday essentials for women, men, and kids. Our Gap stores offer a wide selection of versatile styles—from classic denim and active joggers to easy dresses and must-have shirts. That makes our stores perfect for anyone searching for where to buy clothing essentials in Boston. 

At Gap DOWNTOWN CROSSING, we believe shopping—and style—should feel effortless. Whether you’re refreshing your wardrobe, shopping for the family, or looking for the latest fashion trends, you’ll find comfortable, classic fits that move with you. From soft tees and button-ups to everyday denim and casual dresses, everything is designed with quality and timeless style in mind. 

We’ve also got you covered with essential styles for every season and occasion. Warm or cold, dressy or casual, our new arrivals are always hitting the floors, so don’t be a stranger. Check in with us to find your new favorites. 

Since 1969, Gap has been a trusted destination for affordable and stylish clothing. Our store in Boston continues that tradition, offering clothes you’ll want to wear again and again—all in one convenient location. 

Stop by Gap at 411 Washington Street, Boston, MA 02108 to shop jeans, pants, shirts, dresses, and more. Whether you’re searching for a “Gap near me” or the best clothing store in Boston, we’re here to help you find your next favorite outfit. 

Frequently Asked Questions About Your Gap Factory Store

Gap offers free returns and exchanges for all in-store and online purchases. Returns and exchanges must be returned within 30 days of the delivery date (online orders) or date-of-purchase (in-store purchases). Final Sale items cannot be returned or exchanged by mail or in stores. For full information about Gap’s exchange and return policy, click here.

Yes, except for items marked return by mail only, any items sold by third-party sellers or orders purchased on Shopify, in the Instagram Shop or Facebook Shop. For full information about Gap’s exchange and return policy, click here.

No.

If you do not have the original receipt, your Gap Rewards phone number or credit card used to make your purchased will be accepted at any Gap location.

Inventory varies from store to store. Certain sizes, styles and colors may change so check back at a later date. You can also search for specific styles, sizes and colors and place an order to ship to your home. For more information about Gap’s buy online, pickup in-store service, click here.

Yes, use our store locator to find your nearest Gap location. You must bring the item and any one of the following to start an in-store return or exchange: 

  • Your receipt 
  • Your Rewards phone number 
  • The credit card used for purchase  

No. Returns may only be made at the brand of purchase. (i.e., Gap items cannot be returned at Gap Factory, Old Navy, Athleta, Banana Republic, or Banana Republic Factory). For full information about Gap’s exchange and return policy, click here.

No, if you would like to process a return or exchange at one of our stores, this must be done at a store of the same brand as the items purchased. For example, if you purchased an item from Gap.com or your local Gap store, it cannot be returned to an Old Navy store.

If an item you've purchased has gone down in price, you can request a one-time price adjustment within 14 days of your order date. Items purchased using a promotion code or other discount aren't eligible for a price adjustment unless you used only a free shipping discount. See the specific promotion for details. “Final sale” items are not eligible for a price adjustment. For more information about Gap price adjustments, click here.